Terms and conditions
Welcome to Then & Now GB! By accessing or using our website and making purchases through our online store, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services.
If you do not agree to these Terms and Conditions, you should not use our Site or purchase products from us.
1. General Terms
a. Acceptance of Terms
By using this Site, you agree to comply with these Terms and Conditions and any applicable laws and regulations. If you do not agree to these terms, please do not use our Site or services.
b. Changes to Terms
We reserve the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date". Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
2. User Registration and Account
a. Account Creation
In order to make purchases on our Site, you may need to create an account. When registering, you must provide accurate and complete information and ensure that your account details remain up-to-date. You are responsible for all activities that occur under your account.
b. Account Security
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Notify us immediately if you suspect any unauthorized access to your account.
3. Products and Pricing
a. Product Descriptions
We strive to provide accurate descriptions, images, and prices for our products. However, we do not guarantee that product descriptions are entirely accurate, complete, reliable, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our return policy.
b. Pricing
Prices are listed in [Currency] and may change without notice. We reserve the right to correct any pricing errors, and such corrections will not entitle you to cancel an order placed at an incorrect price unless the error is significant.
c. Availability
While we strive to keep our inventory accurate, we cannot guarantee the availability of all products. In the event a product is out of stock, we will notify you and either offer an alternative or refund your payment.
4. Order Processing and Payments
a. Order Confirmation
After you place an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not mean we have accepted your order. We reserve the right to cancel an order at any time, even after confirmation, for reasons such as product availability or payment issues.
b. Payment
We accept payment via [credit card, debit card, PayPal, or other payment methods]. You agree to provide accurate and complete payment details. By submitting an order, you authorize us to charge the total order amount to the provided payment method.
c. Shipping and Delivery
Shipping fees and delivery times are specified at checkout. Delivery times may vary based on your location and the availability of products. We are not liable for delays caused by third-party delivery services.
d. Customs and Duties
If you are ordering internationally, customs duties or taxes may apply when the order reaches your destination country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more details.
5. Returns and Refunds
a. Returns
We accept returns for products that are unused, in their original condition, and in their original packaging. The return period is 14 days from the date of receipt. Please refer to our Return Policy for full details.
b. Refunds
Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping fees are non-refundable unless the return is due to an error on our part.
6. User Conduct
a. Acceptable Use
You agree to use our Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the Site. You are prohibited from:
- Engaging in fraudulent or illegal activities
- Uploading or transmitting harmful, offensive, or disruptive content
- Interfering with the operation of our Site or services
b. Account Suspension
We reserve the right to suspend or terminate your account and access to our services if you violate these Terms and Conditions.
7. Intellectual Property
a. Ownership of Content
The content on our Site, including but not limited to text, images, logos, graphics, and product descriptions, is owned by or licensed to Then & Now GB and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without prior written consent.
b. User-Generated Content
If you post reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free license to use, modify, and distribute that content for promotional and marketing purposes.
8. Limitation of Liability
To the fullest extent permitted by law, Then & Now GB shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our Site, including damages related to the purchase of products, the delivery of products, or any content accessed via our Site.
9. Indemnification
You agree to indemnify, defend, and hold harmless Then & Now GB, its affiliates, directors, employees, agents, and partners from any claim, loss, liability, damage, or expense (including legal fees) arising from your use of our Site or your violation of these Terms and Conditions.
10. Privacy
Your use of our Site is governed by our Privacy Policy. By using the Site, you agree to the collection and use of your information as described in our Privacy Policy.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
12. Dispute Resolution
In the event of a dispute, we encourage you to contact us directly at support@thenandnowgb.co.uk to resolve the issue amicably.
13. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Then & Now GB
Email: supportthenandnowgb.co.uk